Events Systems Officer

Role details

Salary: £26,699

Hours: 37 hours per week including weekend working

Location: This is a dual based role working from Lilleshall National Sports Centre, nr Newport, Shropshire a minimum of 2 days a week and from home with regular national travel.

The Opportunity

We are looking for detail-focused and proactive Event Systems Officer to join our Events Team. This role is central to ensuring the smooth operation of event systems, supporting online entry processes, and delivering accurate scoring and results services at major competitions. You will work closely with Technical Committees and Event Managers to provide an efficient and positive experience for British Gymnastics members.

Main responsibilities

As part of our dedicated Events Team, you’ll:

• Maintain and develop event systems, facilitate online entry to competitions, and support the delivery of scoring and results services at nominated events.
• Contribute to system improvements that enhance customer experience and operational efficiency.
• Develop and maintain event systems, including setting up events in MyBG and applying technical specifications and rules.
• Work with Event Managers and Technical Committees to publish competition handbooks and maintain event information on the British Gymnastics website.
• Manage data transfer between online entry and scoring systems, producing reports and alerts to improve user experience.
• Lead the installation and operation of BG Score at designated events, including training judges and volunteers.
• Ensure planned system maintenance and testing is completed before events and manage any technical issues during delivery.
• Attend nominated events to support set-up, breakdown and scoring services, including publishing results and graphics.
• Respond to public and internal enquiries regarding event systems and processes, providing excellent customer service.
• Support financial administration, including processing income and expenditure and monitoring event budgets.

About you

We’re looking for someone who can demonstrate:

• Strong customer service and communication skills, with the ability to build effective relationships at all levels.
• Excellent planning, organisational and administration skills, with attention to detail.
• Confidence in using IT systems and an aptitude for learning new technologies, including event and scoring systems.
• Ability to manage multiple priorities, work under pressure and adapt to changing deadlines.
• Knowledge of event planning processes, budgeting and health, safety and welfare considerations (or willingness to learn).
• Problem-solving skills and initiative to resolve technical issues and improve processes.
• Experience of working collaboratively with colleagues, volunteers and external partners to achieve shared goals.
• Understanding of gymnastics events, competition rules and scoring systems (desirable, not essential).
• Willingness to travel and work occasional weekends or evenings to support event delivery.
• A proactive approach to continuous improvement and delivering exceptional experiences for members and stakeholders.
• A commitment to creating an uplifting experience for all.
• A full UK driving licence and access to a vehicle.